SHIPPING TERMS AND PRICES
This page explains the shipping terms and rates for our FRESH SPROUTS webshop.
We ship from Denmark using GLS and PostNord.
GLS provides you with different options for each country. The options are GLS Private, GLS Business and GLS Pickup Shop.
GLS delivers all over Europe. So if you choose GLS as your fraight option, then GLS will be the delivery service in your country.
PostNord provides your with different options for each country. The options are PostNord Private, PostNord Business or PostNord Pickup Point.
If you choose PostNord as the fraight option, but this company does not operate in your country, then PostNord will hand over your parcel to your countries’ primary fraight carrier, when the parcel arrive to your country.
The shipping price varies depending on your country and your chosen fraight option. The fraight price will appear in the cart when you are ready to complete your order. You can see the fraight prices change as you click between the different fraight options.
As FRESH SPROUTS is a small one woman start-up company situated in Denmark, where the fraight prices are high, I do not have the option to offer free fraight.
TOLL FOR NON-EU COUNTRIES
If you live outside EU, the authorities in your specific country will add toll to your parcel, before you can pick it up.
Please note that you cover the price of the toll yourself and pay it directly to the toll authorities in your country. The import and toll handling of your parcel made by your authorities may mean, that your delivery may take longer than the abowe mentioned times.
We pack and ship orders every weekday. Orders made no later than 6 pm will be picked up by GLS or PostNord the next morning (Orders placed Friday after 5 am will be sent Monday morning). Shipping time according to GLS and PostNord is 4-5 business days for EU countries except for holidays or other, which may affect GLS delivery times.
If you live outside EU, the delivery time may be longer depending on the shipment method, you choose.
Your package will be available for you up at the selected GLS or PostNord store when you have recieved a SMS and email from GLS or PostNord. Remember if you choose parcel shop delivery that the package is only held for you in the shop for 8 days. Then it is sent back to me – so please remember to pick it up.
These terms were updated 30. December 2020.